Terms & Conditions

Welcome to Meridian Design, LLC. These Terms and Conditions ("Terms") govern your use of our design and development services for Webflow sites ("Service"). Please read them carefully.

1. Introduction

The Service provides design and development services for Webflow sites to individuals and businesses. By using the Service, you agree to these Terms. If you do not agree to these Terms, please do not use the Service.

2. User Eligibility and Account Registration

To use the Service, you must be 18 years or older and capable of forming a binding contract. You must provide accurate and complete information during the account registration process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Service Options and Pricing

We offer various service options for our design and development services. These include:

3.1 Recurring Subscription Model

We offer a recurring subscription model for our services. The features, billing cycle, and current pricing for this subscription can be found on our website.

3.2 Per-Project Pricing Model

Our per-project pricing is charged per page section and follows this process:

1. Wireframe/discovery Phase: We start with a wireframe of the design, which generates a price estimate based on the wireframe sections. Clients must pay a down payment for the wireframe.
2. Design Phase: The next payment is for the design, which is charged at a percentage of the total estimate generated by the wireframe minus the down payment.
3. Development Phase: The final payment is for the development phase, which is calculated based on the finalized design plus any additional asset costs.

For current pricing details and percentages, please refer to our website or contact our sales team.

3.3 Managed Hosting Support Plan

We offer a monthly managed hosting support plan. The specific features and current pricing of this plan can be found on our website.

For the most up-to-date pricing information for all our services, please visit our website or contact our sales team.

4. Intellectual Property and Ownership

Client owns all work product. As part of this Service, Meridian is creating "work product" for the Client. Work product includes the finished product, as well as drafts, notes, materials, mockups, hardware, designs, inventions, patents, code, and anything else that Meridian conceives, creates, designs, develops, invents, works on, or reduces to practice as part of this Service.

Meridian gives the Client all of its rights, titles, and interests in and to the work product (including intellectual property rights), and the Client will be the sole owner of it. The Client can use the work product however it wants or it can decide not to use the work product at all. The Client, for example, can modify, destroy, or sell it, as it sees fit.

Meridian retains the right to use the work product as part of portfolios and websites, in galleries, and in other media, solely to showcase the work. Meridian does not have permission to sell or otherwise use the work product to make money or for any other commercial use.

During the course of this Service, Meridian might use intellectual property that Meridian owns or has licensed from a third party, but that does not qualify as "work product." This is called "background IP." Meridian is giving the Client a right to use and license (with the right to sublicense) the background IP to develop, market, sell, and support the Client's products and services. The Client may use this background IP worldwide and free of charge, but it cannot transfer its rights to the background IP or sell or license the background IP separately from its products or services.

The Client agrees to let Meridian use the Client's intellectual property and other intellectual property that the Client controls to the extent reasonably necessary to do the job.

5. Showcasing Work and Creator Tag

Unless the client specifically asks us to sign a Non-Disclosure Agreement (NDA) preventing us from doing so, we reserve the right to display any work done for the client, including but not limited to design concepts, final designs, and completed projects, on our website, social media, and in our portfolio.

For every site we build in Webflow, we require that our creator tag "@meridian" is added to the site. This allows us to showcase the site on our Webflow portfolio. The client agrees not to remove or obscure this creator tag without our express written permission.

6. Liability and Disclaimers

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the Service. The Service is provided "as is" and without warranty of any kind, express or implied. We do not warrant that the Service will meet your requirements or that it will be uninterrupted or error-free.

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your use of the Service.

7. Termination

We reserve the right to terminate or suspend your account at any time, with or without cause. If we terminate your account, you will lose access to the Service and any content that you have submitted.

8. Refunds

Meridian does not offer refunds except in exceptional circumstances, as determined by us in our sole discretion. Any refunds granted will be pro-rata based on the amount of work not yet completed at the time of the refund request.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms will be resolved exclusively through arbitration in accordance with the rules of the American Arbitration Association.

10. Amendments

We may modify these Terms at any time by posting the updated Terms on our website. Your continued use of the Service after the posting of updated Terms constitutes your acceptance of the updated Terms.

11. Miscellaneous Provisions

These Terms constitute the entire agreement between you and us with respect to the Service. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any provision of these Terms will not be deemed a waiver of that provision.

12. Discounts and Promotions

Meridian Design, LLC may, at its sole discretion, offer discounts or promotions on its services. These may include, but are not limited to, discounts for reusing designs, utilizing website templates, or other scenarios that may reduce the complexity or time required for a project.

12.1 Availability: The availability, duration, and terms of any discounts or promotions are subject to change without notice. Current discount offerings, if any, can be found on our website or by contacting our sales team.

12.2 Eligibility: Eligibility for discounts may vary based on the specific promotion, project requirements, or other factors as determined by Meridian Design, LLC. We reserve the right to determine eligibility for any discount or promotion.

12.3 Combination of Discounts: Unless explicitly stated otherwise, discounts may not be combined with other offers or promotions.

12.4 Modification or Termination: Meridian Design, LLC reserves the right to modify, suspend, or terminate any discount or promotion at any time, for any reason, and without prior notice.

12.5 Application of Discounts: Discounts will be applied as specified in the terms of the particular offer. In the absence of specific terms, discounts will be applied to the final invoice for the eligible service.

12.6 Refunds and Discounts: In the event of a refund, the refund amount will be based on the actual price paid after the application of any discounts.

For the most current information about available discounts and promotions, please visit our website or contact our sales team. The terms of any specific discount or promotion will be provided at the time the discount is offered and will supplement these general terms.

13. Revisions and Iterations

13.1 Included Revisions: Each project phase (wireframe, design, development) includes a specified number of revision rounds. The number of included revisions will be clearly communicated in the project proposal.

13.2 Additional Revisions: Revisions beyond the included number may incur additional charges, which will be communicated and agreed upon before proceeding.

13.3 Major Changes: Significant changes to the project scope or requirements after approval of a phase may be treated as a new project phase and priced accordingly.

14. Content Responsibility

14.1 Client Responsibility: The client is responsible for providing all necessary content (text, images, videos, etc.) for the website in a timely manner and in a format specified by Meridian Design, LLC.

14.2 Content Approval: The client is responsible for reviewing and approving all content before it is published on the live website.

14.3 Legality and Rights: The client warrants that all content provided is owned by them or that they have the right to use it, and that the content does not infringe on any third-party rights.

15. Project Timelines and Delays

15.1 Timeline Establishment: Project timelines will be established and agreed upon at the start of each project or project phase.

15.2 Client Delays: Delays caused by the client (e.g., delayed content delivery, delayed feedback) may result in project timeline adjustments and potential additional costs.

15.3 Meridian Delays: If Meridian Design, LLC causes a delay, we will make every effort to complete the project as close to the original timeline as possible, at no additional cost to the client.

16. Third-Party Services

16.1 Webflow: Our services primarily utilize Webflow. The client agrees to comply with Webflow's terms of service in addition to these Terms.

16.2 Other Integrations: If the project requires integration with other third-party services, the client is responsible for obtaining necessary accounts and complying with the respective terms of service.

16.3 No Warranty: Meridian Design, LLC does not warrant the performance of any third-party services or integrations.

17. Maintenance and Support

17.1 Managed Hosting Plan: Clients subscribed to our managed hosting support plan will receive ongoing maintenance and support as specified in the plan details.

17.2 Non-Subscribers: For clients not subscribed to our managed hosting plan, limited support will be provided for a period of 30 days after project completion. After this period, additional support may be charged at our current hourly rate.

17.3 Bug Fixes: We will address any bugs or issues arising from our work at no additional cost for a period of 90 days after project completion, provided the issue has not been caused by client actions or third-party interventions.

18. Data Privacy and Security

18.1 Data Handling: Meridian Design, LLC will handle all client data in accordance with applicable data protection laws.

18.2 Data Use: We will only use client data as necessary to provide our services and as specified in our Privacy Policy.

18.3 Security Measures: We implement reasonable security measures to protect client data, but we cannot guarantee absolute security.

19. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations under these Terms where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: power failure, Internet service provider failure, acts of God, epidemic, pandemic, civil unrest, fire, flood, storm, earthquake, or any other event that is beyond the reasonable control of the party in question.